Second-hand machinery for sale (2,00,000)

Year of construction: 2021, condition: ready for operation (used), functionality: fully functional, The machine is unused! TECHNICAL DETAILS Rotor: Open rotor Grinding mechanism: 650 mm × 550 mm Application: Grinding of, for example, lumps Lrsdpfozr Hziox Ai Hor MACHINE DETAILS Power: 22 kW Voltage: 380 V Frequency: 50 Hz Current consumption: 42.5 A Speed: 1,470 rpm Protection class: IP55 Insulation class: F Operating mode: S1 – Continuous operation Sound level: 71 dB(A) Weight: approx. 190 kg EQUIPMENT Control system Star/delta connection possible Spare parts can be supplied for an additional charge.

Condition: ready for operation (used), Year of construction: 2010, functionality: fully functional, machine/vehicle number: 1539000208A, travel distance X-axis: 1,035 mm, travel distance Y-axis: 560 mm, travel distance Z-axis: 510 mm, controller model: Heidenhain TNC 620, rotational speed (max.): 10,000 rpm, Note: The seller can offer disassembly and loading for an additional charge. TECHNICAL DETAILS Travel range, X-axis: 1,035 mm Travel range, Y-axis: 560 mm Travel range, Z-axis: 510 mm Rapid traverse rate: 25 m/min Table size: 1,200 × 560 mm Motor spindle speed: 10,000 rpm AC main drive power: 13/9 kW at 40/100 % duty cycle Tool positions: 20 Tool holder: SK 40 MACHINE DETAILS Control system: Heidenhain TNC 620 Connected load: 17 kVA Rated current: max. 28 A Fuse rating: 35 A Supply voltage: 400 V Supply frequency: 50 Hz Input voltage: 230 V Output voltage: 24 V Weight: 4,100 kg Lsdpfx Aijztb Ims Horr EQUIPMENT Electronic handwheel Chip conveyor with extended coolant tank Coolant air blast switchover Coolant spray gun Heidenhain TS 649 touch probe

Year of construction: 2024, operating hours: 10 h, condition: ready for operation (used), functionality: fully functional, screw conveyor diameter: 145 mm, TECHNICAL DETAILS Throughput (depending on material, bulk density, and recipe): 200 - 300 kg/h Extruder type: Single-screw extruder / melt extruder Screw diameter: 145 mm Heating: Induction heating Heating processing temperature: over 300°C possible MACHINE DETAILS Lrodpfx Aiezr Hz Ae Her Drive Drive power: 45 kW Voltage: 380 V Frequency: 50 Hz Rated current: 84.2 A Speed: 1,480 rpm Protection class: IP55 Insulation class: F Operating mode: S1 – continuous operation Sound level: 71 dB(A) Year of drive manufacture: 2022 Star/delta connection possible Suitable plastics: LDPE, HDPE, PP Suitable materials: Ground material, EPS, film scraps, ground film, and light plastic waste Material feed: Suitable for materials with low bulk density Operating hours: 10 h EQUIPMENT Metering device Hopper for material feed Large filter / screen changer Adapted die

Condition: ready for operation (used), functionality: fully functional, rotor length: 650 mm, rotational speed (max.): 160 rpm, rotor diameter: 500 mm, TECHNICAL DETAILS Hopper opening: 1,850 × 1,250 mm Hopper volume: approx. 3.0 m³ Rotor diameter: 500 mm Rotor length: 650 mm Rotor speed: approx. 160 rpm Power: material-dependent MACHINE DETAILS Control system: PLC control Motor-gearbox power: 45 kW Control cabinet: Fully wired Cable length: 5 m EQUIPMENT Lrsdezr Hylepfx Ai Her Control cabinet including 5 m cable Automatic star-delta starter

Year of construction: 1976, condition: ready for operation (used), functionality: fully functional, center height: 125 mm, center width: 600 mm, year of last overhaul: 2026, The machine underwent a comprehensive retrofit in 2026! New centering point with carbide insert on the workpiece spindle stock Tailstock with MK-3 mount and air lift Adjuster on the tailstock New centering point with carbide insert on the tailstock 2 grinding wheel flanges 1 new grinding wheel 1 internal grinding spindle Completely renewed paper band filter with new filter fleece and circuit Completely overhauled, steplessly adjustable grinding spindle motor Automatic grinding cycle with dwell time and shut-off Machine geometrically completely overhauled Guides ground and scraped Hydraulic cylinder overhauled New piston rod and seals Machine body and assemblies blasted, primed and completely painted Lrsdpszr Ep Ejfx Ai Hjr TECHNICAL DETAILS Center height: 125 mm Center distance: 600 mm Grinding wheel flange dimensions: 400 × 50 × 127 mm Speed of internal grinding spindle: 14,000 rpm EQUIPMENT Workpiece spindle stock standard with MK-5 mount, swiveling Stepless speed control via potentiometer

Condition: ready for operation (used), Year of construction: 2010, operating hours: 7,672 h, functionality: fully functional, machine/vehicle number: 0040000281C, turning length: 500 mm, spindle speed (max.): 6,000 rpm, overall weight: 4,300 kg, controller model: Heidenhain Plus IT DinPlus/TurnPlus V7, Note: The seller can offer disassembly and loading for an additional charge. TECHNICAL DETAILS Turning length: 500 mm Ledpfx Aijztb Ads Hsrr Y-axis stroke for cross slide: ±40 mm Spindle type: Integrated spindle motor ISM 52 Plus Drive power: 20/27 kW at 100/40% duty cycle Spindle speed: 6,000 rpm Turret: 12-station disc turret Sauter Tool holder: VDI 30, DIN 69880-30 Tool drive: Connection/drive according to DIN 5480 MACHINE DETAILS Control: Heidenhain Plus IT DinPlus/TurnPlus V7 Clamping system: Hydraulic sub-collet chuck Draw tube inner diameter: 52 mm Measuring system: Direct measuring system Glass scale: X-axis Connection power: 25 kVA Rated current: max. 40 A Fuse: 44 A Mains voltage: 400 V Mains frequency: 50/60 Hz Input voltage: 230 V Output voltage: 24 V Weight: 4,300 kg Operating hours (according to counter) Spindle hours: 7,672 h 2nd counter: 22,936 h EQUIPMENT C-axis Hydraulic spindle brake Tailstock Chip conveyor with coolant system Connection nozzle for oil mist separator including electrical connection Coolant spray gun Separate speed limiting device for the main spindle for power chucks with reference speeds below the maximum machine speed Documentation Tool case for disc turret Ø 30

Condition: ready for operation (used), functionality: fully functional, screw diameter: 200 mm, No minimum price – guaranteed sale at the highest bid! Granulation of temperature- and shear-sensitive plastics Lrjdpozr H Ebofx Ai Hsr Suitable for soft PVC Suitable for hard PVC Suitable for HFFR formulations Suitable for elastomer compounds for low, medium, and high-voltage cables TECHNICAL DETAILS Screw diameter: 200 mm MACHINE DETAILS Drive power: 72.5 kW EQUIPMENT Eccentric granulation EGR Degassing zone Can be used as a single-screw extruder for various processing purposes

Condition: ready for operation (used), functionality: fully functional, TECHNICAL DETAILS Briquetting Machine Diameter of briquetting drums: 800 mm Working width of briquetting drums: 900 mm Rotational speed of briquetting drums: 8 rpm Number of working rollers: 4 pieces Mixer Drum diameter: 1,500 mm Number of mixing blades: 4 pieces Rotational speed of mixer: 17.8 rpm Screw Conveyor Length: 4,000 mm Width: 850 mm Rotational speed of screw shaft: 36.6 rpm MACHINE DETAILS Suitable materials: anthracite coal, lignite, wood, bulk materials Design: Supporting structure including base housing for briquetting unit, mixer, and screw conveyor EQUIPMENT Belt conveyor for separating fine particles and non-briquetted material Single-shaft paddle mixer Driven screw conveyor Ledpfozr Efasx Ai Horr 4 additional jackets for preparing further dies

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2018, operating hours: 7,068 h, load capacity: 4,000 kg, lifting height: 3,240 mm, construction height: 2,300 mm, fork length: 2,400 mm, TECHNICAL DETAILS Load capacity: 4,000 kg Lifting height: 3,240 mm Overall height: 2,300 mm Fork carriage: 3A Fork length: 2,400 mm MACHINE DETAILS Mast: Standard (2W324) Drive: 6-cylinder diesel engine Engine: EBT-GK45-3B Transmission: Automatic Dimensions and weight Dimensions (L × W): 3,100 × 1,400 mm Dead weight: 5,080 kg Front tires: 8.25-15, 70% tread Rear tires: 7.00-12, 60% tread Operating hours: 7,068 h Lrodpfx Aiozvuy Uo Her EQUIPMENT Flashing beacon Reverse warning device Blue light at the rear Load guard

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2017, operating hours: 11,069 h, load capacity: 2,000 kg, lifting height: 4,765 mm, free lift: 1,630 mm, mast type: triplex, construction height: 2,170 mm, fork length: 1,000 mm, TECHNICAL DETAILS Load capacity: 2,000 kg Lifting height: 4,765 mm Overall height: 2,170 mm Free lift: 1,630 mm Fork carriage: 2A Fork length: 1,000 mm MACHINE DETAILS Mast: Triplex (3F476) Drive: 4-cylinder diesel engine Engine: VW BEF Dimensions & Weight Dimensions (L x W): 2,300 x 1,170 mm Own weight: 3,336 kg Front tires: 200/50-10, 10% Rear tires: 18 × 7-8, 10% Operating hours: 11,069 h EQUIPMENT Seat with seatbelt Load guard Flashing beacon Blue warning light (rear) Rearview mirror Mini-lever Direction switch in the armrest Lrjdpezvuzxsfx Ai Hsr

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2017, load capacity: 3,000 kg, lifting height: 4,700 mm, free lift: 1,450 mm, fuel type: electric, mast type: triplex, construction height: 2,187 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Ljdpozu Ngmjfx Ai Hsrr Load capacity: 3,000 kg Lifting height: 4,700 mm Free lift: 1,450 mm ISO class: 3 MACHINE DETAILS Mast type: Triplex Battery voltage: 80 V Battery type: 80 V 5 PzS 775 Battery capacity C5: 775 Ah Battery cells: 40 Battery weight: 1,889 kg Battery volume: 310.0 l Battery year of manufacture: 2017 Battery manufacturer: Jungheinrich AG Overall height: 2,187 mm EQUIPMENT Side shifter Fork positioner

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2020, operating hours: 11,799 h, load capacity: 3,000 kg, lifting height: 4,950 mm, free lift: 1,520 mm, mast type: triplex, fork length: 1,200 mm, TECHNICAL DETAILS Load capacity: 3,000 kg Lifting height: 4,950 mm Overall height: 2,270 mm Free lift: 1,520 mm Fork carriage: FEM 3A Fork length: 1,200 mm Lsdpozvu Ixsfx Ai Hjrr MACHINE DETAILS Mast: Triplex (3F495) Drive: Electric Battery: 80 V / 620 Ah Charger: 80 V / 120 A, not tested Dimensions & Weight Dimensions (L x W): 2,450 x 1,250 mm Own weight: 5,802 kg Front tires: 23 × 10-12, 10% tread Rear tires: 6.50-10, 80% tread Operating hours: 11,799 h EQUIPMENT Blue light (front) Blue light (rear) Multipilot Panoramic mirror

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2015, operating hours: 14,180 h, load capacity: 1,600 kg, lifting height: 3,140 mm, free lift: 1,500 mm, construction height: 2,140 mm, fork length: 1,000 mm, TECHNICAL DETAILS Load capacity: 1,600 kg Lifting height: 3,140 mm Overall height: 2,140 mm Free lift: 1,500 mm Fork carriage: 2A Fork length: 1,000 mm MACHINE DETAILS Mast: Duplex (2F314) Drive: Electric Transmission: Impulse Ledpfezvu Apjx Ai Hjrr Battery: 48 V / 475 Ah, year of manufacture 2015 Dimensions & Weight Dimensions (L × W): 2,200 × 1,100 mm Own weight: 3,654 kg Front tires: 18 × 7-8, 40 % Rear tires: 16 × 6-8, 10 % Operating hours: 14,180 h EQUIPMENT Side shifter Note: Tilting function and side shifter are defective.

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2010, operating hours: 21,713 h, machine/vehicle number: 007, laser power: 4,000 W, sheet thickness steel (max.): 12 mm, sheet thickness stainless steel (max.): 10 mm, sheet thickness aluminum (max.): 8 mm, travel distance X-axis: 2,520 mm, travel distance Y-axis: 1,550 mm, travel distance Z-axis: 300 mm, No minimum price – guaranteed sale to the highest bidder! The machine has been serviced annually (most recently in December 2025); service records are available. The Laser Turbo-Blower was replaced in 2021. The X-axis and Y-axis were renewed in 2023 after 27,066 operating hours. TECHNICAL DETAILS Travel range X-axis: 2,520 mm Travel range Y-axis: 1,550 mm Travel range Z-axis: 300 mm Travel range B-axis: 17 mm Cutting capacity, normal steel: max. 12 mm Cutting capacity, stainless steel: max. 10 mm Lrjdjzrnhwopfx Ai Hsr Cutting capacity, aluminum: max. 8 mm Laser power: 4 kW Wavelength: 10.6 µm Laser beam diameter at the outlet of the laser resonator: 27 mm Cutting speed X-axis: 0 to 20 m/min Cutting speed Y-axis: 0 to 20 m/min Travel speed X-axis: max. 80 m/min Travel speed Y-axis: max. 80 m/min Travel speed Z-axis: max. 60 m/min Workpiece weight: max. 330 kg Material size: max. 1,500 × 5,000 mm Table height: 820 mm MACHINE DETAILS Control system: AMNC-F (FS-160I LPB) Minimum measuring unit: 0.001 mm Memory capacity: 10 MB Dimensions & Weight Machine dimensions (L × W × H): 5,745 × 2,630 × 2,151 mm Net weight: 7,700 kg Operating hours (according to counter) Operating hours: 34,401 h Runtime: 21,713 h Cutting time: 11,111 h EQUIPMENT Loading and unloading system Filtration system Manuals The seller can offer dismantling and loading of the machine for an additional fee. Within Germany, the seller can also offer an installation service at the new location.

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2016, operating hours: 14,655 h, load capacity: 1,600 kg, lifting height: 3,100 mm, free lift: 1,500 mm, mast type: duplex, fork length: 1,200 mm, TECHNICAL DETAILS Load capacity: 1,600 kg Lifting height: 3,100 mm Overall height: 2,060 mm Free lift: 1,500 mm Fork carriage: 2A Lrodpfszvu Hbsx Ai Hor Fork length: 1,200 mm MACHINE DETAILS Mast: Duplex (2F310) Drive: Electric Battery: 48 V / 625 Ah, manufactured in 2018 Charger: 48 V / 80 A, not tested Dimensions & Weight Dimensions (L × W): 1,900 × 1,070 mm Own weight: 3,150 kg Front tires: 18 × 7-8, 80% tread Rear tires: 15 × 4.5-8, 40% tread Operating hours: 14,655 h EQUIPMENT Driver restraint system Mini-lever Dual-pedal drive control Panoramic mirror Rear blue light Transponder ignition switch Integrated side shifter

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2016, operating hours: 5,710 h, load capacity: 1,500 kg, lifting height: 5,500 mm, free lift: 1,870 mm, fuel type: gas, mast type: triplex, construction height: 2,405 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Load capacity: 1,500 kg Lsdpfx Aiezu Nkrj Hsrr Lifting height: 5,500 mm Free lift: 1,870 mm ISO class: 2 (1,000–2,500 kg) MACHINE DETAILS Mast type: Triplex Drive type: Internal combustion engine Engine power: 38 kW Operating voltage: 12 V Overall height: 2,405 mm Weight: 3,010 kg EQUIPMENT Partial cabin Side shifter 3rd hydraulic valve

Condition: repair required (used), Year of construction: 2005, functionality: not functional, machine/vehicle number: 15125250184, travel distance X-axis: 2,500 mm, travel distance Y-axis: 920 mm, travel distance Z-axis: 820 mm, controller model: Heidenhain iTNC 530, spindle speed (max.): 18,000 rpm, Note: Error in the magnetic linear measuring system of the X-axis TECHNICAL DETAILS Number of axes: 3 Travel range of X-axis: 2,500 mm Travel range of Y-axis: 920 mm Travel range of Z-axis: 820 mm B-axis rotation: 105° Table length: 3,100 mm Table width: 900 mm Table length: 3,100 mm Table width: 900 mm Tool holder: SK40 Max. spindle speed: 18,000 rpm MACHINE DETAILS Control system: Heidenhain iTNC 530 Dimensions & Weight Dimensions (L x W x H): 7,500 x 4,500 x 300 mm Net weight: 22,000 kg Transport packages: 3 EQUIPMENT Lrodpfezu Nyaex Ai Hjr External cooling Chip conveyor Tool magazine (30 pieces)

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2012, operating hours: 121 h, load capacity: 1,200 kg, lifting height: 2,950 mm, construction height: 1,950 mm, fork length: 1,000 mm, TECHNICAL DETAILS Load capacity: 1,200 kg Lifting height: 2,950 mm Overall height: 1,950 mm Fork length: 1,000 mm Lodpfxezvu Edo Ai Hjrr MACHINE DETAILS Mast: Standard Drive: Electric, 24 V Battery: 24 V / 200 Ah, year of manufacture 2012 Charger: Integrated, not tested Dimensions and weight Dimensions (L × W): 1,600 × 800 mm Weight: 805 kg EQUIPMENT Makrolon Creep speed button Soft lowering

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2016, operating hours: 8,198 h, load capacity: 1,400 kg, lifting height: 8,300 mm, free lift: 2,750 mm, mast type: triplex, fork length: 1,150 mm, No minimum price – guaranteed sale to the highest bidder! Lredpfx Aiszvu Ile Hsr TECHNICAL DETAILS Load capacity: 1,400 kg Lifting height: 8,300 mm Overall height: 3,300 mm Free lift: 2,750 mm Fork carriage: FEM 2A Fork length: 1,150 mm MACHINE DETAILS Mast: Triplex (3F830) Drive: Electric, 48 V Battery: 48 V Dimensions and weight Dimensions (L × W): 1,800 × 1,280 mm Own weight: 3,721 kg Tires: BA Operating hours: 8,198 h EQUIPMENT Dual pedal control Joystick / Multipilot Fork carriage tilt Load guard 360° steering

Condition: ready for operation (used), functionality: fully functional, machine/vehicle number: H2X394B03266, Year of construction: 2011, operating hours: 8,433 h, load capacity: 4,500 kg, lifting height: 4,100 mm, free lift: 2,111 mm, fuel type: gas, mast type: duplex, construction height: 2,875 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Lifting height: 4,100 mm Free lift: 2,111 mm Load capacity: 4,500 kg Lrodpfx Aiezu Nfcj Hor ISO class: 3 MACHINE DETAILS Mast type: Duplex Drive type: Internal combustion engine Rated power: 55 kW Overall height: 2,875 mm Unladen weight: 6,620 kg EQUIPMENT 3rd valve 4th valve

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2012, operating hours: 7,045 h, load capacity: 1,200 kg, lifting height: 2,000 mm, mast type: duplex, construction height: 1,420 mm, fork length: 1,150 mm, TECHNICAL DETAILS Load capacity: 1,200 kg Lifting height: 2,000 mm Overall height: 1,420 mm Fork length: 1,150 mm Lredpszvu Dajfx Ai Hjr Double pallet/base lifting capacity: 2,000 kg at 600 mm MACHINE DETAILS Mast: Duplex (2W200) Drive: Electric, 24 V Battery: 24 V / 500 Ah, year of manufacture 2018 Dead weight: 1,588 kg Front tires: 2 × BA Rear tires: BA Operating hours: 7,045 h EQUIPMENT Double pallet function Base lifting

Condition: ready for operation (used), functionality: fully functional, Year of construction: 2020, operating hours: 7,459 h, load capacity: 2,000 kg, lifting height: 3,700 mm, free lift: 1,830 mm, fuel type: electric, mast type: duplex, construction height: 2,380 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Load capacity: 2,000 kg Lifting height: 3,700 mm Free lift: 1,830 mm ISO class: 2 (1,000–2,500 kg) MACHINE DETAILS Mast type: Duplex Fuel type: Electric Lrjdpfx Aiozu Niuo Hsr Battery voltage: 48 V Overall height: 2,380 mm EQUIPMENT Side shifter 3rd valve

Condition: ready for operation (used), functionality: fully functional, machine/vehicle number: 4816, Year of construction: 1998, operating hours: 8,935 h, load capacity: 4,000 kg, lifting height: 4,500 mm, fuel type: diesel, mast type: simplex, construction height: 3,100 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Load capacity: 4,000 kg Load center: 600 mm Lifting height: 4,500 mm MACHINE DETAILS Lodpfezu Nhkox Ai Hjrr Mast type: Simplex Fuel type: Diesel Overall height: 3,100 mm Weight: 6,550 kg

Condition: ready for operation (used), functionality: fully functional, machine/vehicle number: H2X387V03910, Year of construction: 2019, operating hours: 6,115 h, load capacity: 3,000 kg, lifting height: 4,495 mm, fuel type: electric, mast type: simplex, construction height: 2,924 mm, No minimum price – guaranteed sale to the highest bidder! TECHNICAL DETAILS Load capacity: 3,000 kg Lifting height: 4,495 mm ISO class: 3 (2,500–4,999 kg) MACHINE DETAILS Mast type: Simplex Fuel type: Electric Rated drive power: 2 × 9 kW Lrodpezu Ng Hefx Ai Her Battery voltage: 80 V Battery weight: 1,480–1,636 kg Overall height: 2,924 mm Dead weight: 4,150 kg EQUIPMENT Side shifter Fork positioner Heater Full cab

Condition: ready for operation (used), Year of construction: 2008, operating hours: 10,294 h, functionality: fully functional, machine/vehicle number: P087WH855, travel distance X-axis: 700 mm, travel distance Y-axis: 400 mm, travel distance Z-axis: 300 mm, table load: 300 kg, spindle speed (max.): 10,000 rpm, TECHNICAL DETAILS Travel range X-axis: 700 mm Travel range Y-axis: 400 mm Lrjdpfx Aszul Tcsi Hor Travel range Z-axis: 330 mm Rapid traverse speed: 54 m/min Spindle speed: 100–10,000 rpm Distance spindle–baseplate: 250–580 mm Main spindle power: 5.5 kW Table area: 650 × 400 mm Table load: 300 kg Tool positions: 21 MACHINE DETAILS Dimensions & Weight Dimensions: 1,565 × 2,027 × 2,336 mm Machine weight: approx. 2,200 kg Operating hours: 10,294 h EQUIPMENT Central oil interval lubrication 100 mm column extension Interior lighting 16 additional I/O Rapid traverse with bell-shaped acceleration and deceleration Manual handwheel feed Directory display from memory card 1,000 storable programs Multilingual display Thermal compensation of the XYZ axes Parameter backup function Retraction cycle for tapping without a compensating chuck MANUAL GUIDE Background editing Extended part program editing Coordinate system selection G92 Workpiece coordinate system G52–G59 48 additional workpiece coordinate systems G54.1 Return to reference point G28 Quick Editor Setup file Production counter Tool correction memory C for D/H code and wear Threading without a compensating chuck M29 Subprogram call M98/M198/M99 Customer macro B G65, G66/G67 Drilling cycle G73, G74, G76, G81, G89/G80 Coordinate system rotation G68/G69 Circular interpolation with R programming AI Contour Control I G05.1 Helical interpolation Skip function G31 Multi-step skip G31 P1–P4 Verification of travel limit before movement Verification of stored travel limit 1 Verification of stored travel limit 2 G22/G23 Customer-specific PMC Real-time customer macro